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Chief Information Officer - gerardmilo.com

Chief Information Officer

  • Selecting and implementing suitable technology to streamline and automate all internal operations and optimize their strategic benefits
  • Planning implementation & change management of new systems and providing guidance or training.
  • Overseeing the organization’s digital and technological infrastructure (websites, marketing, networks and computer systems) to ensure optimal performance
  • Assessing and implementing changes and advancements in technology that benefit the organization
  • Analyzing the costs, values, and risks of technology to advise stakeholders and suggest actions
  • Manage budgets and resources required to execute projects and goals.
  • Approving purchases of technological equipment, software and services
  • Vendor and stakeholder management
  • Developing and implementing Digital, Marketing and IT strategies
  • Providing leadership, mentoring, and direction to the team.
  • Senior Leadership role

Key projects

  • Migrating to Salesforce Pardot from Hubspot – Marketing Automation
  • Developing new website (ReactJS + WordPress) on AWS services
  • Scaling the technology team with direct and indirect reports providing guidance, mentoring and succession planning
  • Migrated and implemented SalesForce from SugarCRM and working with a partner to customize setup and streamline business processes – CRM Platform

Systems and Technology

  • Amazon Web Services (AWS)

    https://aws.amazon.com/
  • cPanel

    https://cpanel.net/
  • Docker

    http://www.docker.com/
  • GitHub

    https://github.com/
  • Magento

    http://www.magento.com/
  • Office365

    https://www.office.com/
  • Pardot

    https://www.pardot.com/
  • Salesforce CRM

    https://www.salesforce.com/
  • Synology

    https://www.synology.com/
  • Teamviewer

    https://www.teamviewer.com/
  • Ubiquiti Unifi

    https://www.ui.com/
  • Wordpress

    https://wordpress.com/
  • XERO

    https://www.xero.com/
  • Zapier

    https://zapier.com/

I was promoted from my previous role as the Head of Digital & Technology, you can view this role or go back and view all my experience.

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